1. They are now doing better, after taking time after the hurricane to reflect and build back their lives, figure out how to pay bills after losing their jobs. Wynn blamed herself for everything happening with Pou and was mad about the outcome of the other nurses testimony as she knew the truth and felt they did an injustice towards Pou after everything that happened, as what the nurses were saying were true it was still difficult to hear knowing the outcome.
2. They seemed so unprepared because they were. People were freaking out, hospitals were running out of help and equipment, people lost their jobs and homes in a blink of an eye with no warning but no previous plans to help prepare them for if something like this ever occurred. Death is different everyone deepening on culture, religion, family, everything it really is different for everyone. Where some places celebrate death in a happier way over places that mourn.
3. I believed it was served, even though the doctors and nurses were trying to do their jobs to the best of their ability and as it may not have been completely fair. It was served in the sense of seeing the evidence on people and being bias to the nursing and doctors community, and understanding the stress that can come with situations, never mind a hurricane.